FAQ

Baldrick boards are designed with simplicity and reliability in mind. We focus on ease of use, robust construction, and excellent support. Our boards feature intuitive web interfaces, comprehensive protocol support, and are built with high-quality components for long-term reliability.

No! Baldrick boards are standalone controllers that don't require a Raspberry Pi or any additional licenses. They run their own firmware and web interface, making setup simple and cost-effective.

Baldrick boards support all major LED protocols including WS2811, WS2812B, SK6812, APA102, and many others. Check the specific board's technical specifications for the complete list of supported protocols.

Yes, but you'll need to provide proper protection. While our boards are built with quality components, they should be mounted in weatherproof enclosures for outdoor use. We offer 3D printable enclosure designs and recommend using appropriate materials for your environment.

When you first power on your Baldrick board, it creates a WiFi access point named "Baldrick8-XXXX" (or similar). Connect to this network (no password required) and navigate to 192.168.4.1 in your web browser. You can then configure your network settings and board parameters.

Baldrick boards accept 5V–24V DC power. The exact voltage depends on your LED strip requirements. For 5V LED strips, use a 5V power supply. For 12V LED strips, use a 12V power supply. Choose a power supply with sufficient current capacity for your total LED count.

Each output can handle up to 750 RGB pixels at 40fps. For optimal performance, we recommend keeping each output under 500 pixels. The exact number depends on your refresh rate requirements and LED protocol.

Yes! Baldrick boards have two power inputs that can accept different voltages. This allows you to power different sections of your display with different voltages if needed, providing maximum flexibility for your setup.

First, verify your power supply is adequate for your LED count. Check that your data direction is correct — LEDs won't work if connected backwards. Ensure your pixel count and protocol settings match your LED strips. Use the test patterns in the web interface to verify basic functionality.

Make sure you're connecting to the correct WiFi network (Baldrick8-XXXX or similar). Try accessing 192.168.4.1 in your browser. If that doesn't work, try 192.168.1.100 or check your network settings.

Some warmth is normal during operation, especially when driving many LEDs. However, if the board becomes uncomfortably hot, check your power supply capacity and ensure adequate ventilation.

Firmware updates are available through the web interface. Navigate to the System section and follow the update instructions. Always backup your configuration before updating.

Yes! Baldrick boards have direct xLights integration. You can push sequences directly from xLights to the controller without needing additional software.

Baldrick boards support DDP, Artnet, E1.31, and sACN protocols, making them compatible with most professional lighting software.

Absolutely! Multiple Baldrick boards can work together on the same network via the Turnip Network, each handling different sections of your display.

Yes! The button inputs can execute URLs when pressed, which can be used with the FPP API to start/stop sequences or trigger other actions.

Baldrick boards come with a standard warranty. Check your purchase documentation for specific warranty terms and conditions.

No! DO NOT drill out the mounting holes. This will void your warranty. Use the correct M3 hardware as specified in the documentation.

Check our support page, join our Facebook group for community help, or use our hardware support form for technical issues.

Yes! Baldrick boards are designed for professional use and include CE and UKCA certification for European and UK markets.