Privacy Policy

At a glanceSummary

• Baldrick Buddy does strong not | require an account.
• Baldrick Buddy does strong not | sell personal data.
• Discovery, board control and firmware updates talk to devices on strong your local network | .
• Board firmware is downloaded from firmware.baldrickboard.com strong only when you ask for it | .
• Limited optional contact with baldrickboard.com may occur (for example, checking for a newer version of the app).
• Details of your boards and show players are sent to baldrickboard.com strong only when you press Get help | , and only become part of a support case if you submit it.
• Some information may be stored strong only on your device | to make the app work better.

ProductWhat the app does

Baldrick Buddy helps you find Baldrick lighting controllers on your local network, view their status, control and set them up (release channel, test patterns, Cunning FX presets, Busk Board buttons, outputs, DMX presets, physical buttons, and name and network settings), open each board’s web interface in your browser, and update their firmware. Firmware can also be downloaded in advance and sent to boards later, on a network with no internet access.

DataInformation we process

On your device

Depending on platform and version, the app may store locally:

• Recently discovered board identifiers such as IP addresses and hostnames (so boards can reappear faster)
• App preferences and settings
• Temporary caches needed for scanning or update progress
• Board firmware you have chosen to download for offline updates, until you delete it

This data stays on your device unless you choose to share it somehow outside the app (for example by copying an IP address).

On your local network

To find and manage boards, the app may:

• Send and receive local-network discovery traffic (including broadcast/multicast/UDP and Bonjour/mDNS-style service discovery where available)
• Make HTTP requests to devices on your LAN (for example code /system_state | , board settings, test and effect controls, and update endpoints)
• Scan nearby addresses on your local subnet when needed to locate boards

When you open a board’s page, the app reads that board’s settings from it, including the WiFi network name and password the board is set to use, so you can see and change them. They are held in memory while the page is open and sent back only to that board. The app does not store them or send them anywhere else.

Traffic used for discovery and board control is intended to stay on your LAN. The app validates responses so non-Baldrick devices are not listed as boards after checks fail.

With baldrickboard.com

The app may occasionally contact baldrickboard.com (or related Baldrick-operated URLs) for product purposes such as:

• Checking whether a newer version of Baldrick Buddy is available
• Downloading board firmware from firmware.baldrickboard.com when you use Offline update. The request names the board type and release channel you picked. It does not include your board list, board names or addresses.
• Opening Baldrick website links you choose (for example support or product pages)

Those requests do not include your board list or anything else about your network.

Get help

The app only sends details of your setup to baldrickboard.com when you press Get help. Before anything is sent it shows you what it will send: your boards (including any it has seen before but can't find now), any show players such as FPP, and their network and output settings. This includes each board's settings as they appear in its Debugging Info download, with passwords removed. It also includes up to 30 seconds of readings from each board (whether data is arriving, which addresses it comes from and how many packets go missing) and the network addresses of the phone or computer you're using. It never includes passwords.

baldrickboard.com holds this as a draft for 24 hours and opens the Christmas Triage form in your browser with it attached. You can see exactly what was attached on the form. When you submit the form, it is always attached to your support case and kept with the case like anything else you submit. If you do not submit the form, the draft is deleted after 24 hours.

LimitsWhat we do not do

Baldrick Buddy does not:

• Create user accounts or require sign-in
• Sell your personal information
• Use your board discovery data for advertising
• Require access to your contacts, photos, microphone, or camera for core features

AccessPermissions

Depending on the platform, the operating system may ask for permission to:

• Access the strong local network | (required to discover and talk to boards)
• Use related networking capabilities (for example multicast/broadcast where the platform requires approval)

If you deny local-network access, discovery and updates will not work correctly.

AgeChildren

Baldrick Buddy is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

RetentionData retention

Locally stored board history and preferences remain on your device until you clear app data, uninstall the app, or use an in-app option to clear them (where provided).

Details sent with Get help are deleted from baldrickboard.com after 24 hours unless you submit them as part of a support case.

StoresThird parties

Store platforms (Apple App Store, Google Play, Microsoft Store, and similar) may collect their own analytics, crash, or purchase information under their policies when you download or update the app. That processing is controlled by those platforms, not by Baldrick Buddy’s discovery features.

WhereInternational users

Baldrick Buddy is offered internationally. Local storage and network requests happen on the device and network you use. Any contact with baldrickboard.com is processed in connection with operating that website and related product services.

ControlYour choices

You can:

• Revoke local-network (or related) permissions in system settings
• Clear app data or uninstall the app to remove locally stored preferences and known-board history
• Avoid optional website/update checks by not using those features, where the app makes them optional

UpdatesChanges to this policy

We may update this privacy policy from time to time. The version published on baldrickboard.com is the authoritative version. Material changes will be reflected by updating the effective date above.

Reach usContact

Privacy questions about Baldrick Buddy: use the contact options on www.baldrickboard.com.