We understand that software and setup questions are just as important as hardware issues. The best way to help everyone is through our community-based approach.
Community-first approach
We cannot help with individual setup questions one-to-one, but our community group lets everyone help each other — and documents solutions for the next person.
Join our Facebook community
Our Facebook community is the primary place for software support, setup questions and general discussions about Baldrick boards.
Join Facebook group→WhyWhy community support?
Benefits for you
- Faster responses from multiple experts
- Real-world experience from other users
- Solutions that worked for similar setups
- Help around the clock from builders worldwide
Benefits for everyone
- Solutions are shared and documented
- Reduces duplicate questions
- Creates a knowledge base for all
- Helps us improve our products
TopicsSoftware & setup questions
Perfect for community help
- xLights configuration and setup
- Sequence creation and troubleshooting
- Network configuration issues
- Firmware update questions
- Web interface problems
- Integration with other software
- Best practices and tips
PrepGet the best help
Pro tip
Before asking for help, check our Asking for Help checklist to make sure you include everything needed for a quick solution.