Software Support
Community-based help for software and setup questions
Software Support
We understand that software and setup questions are just as important as hardware issues. However, we've found that the best way to help everyone is through our community-based approach.
Community-First Approach: We cannot help with individual setup questions on a one-to-one basis, but we have created a community group which allows everyone to help each other.
Why Community Support?
Benefits for You
- • Faster responses from multiple experts
- • Real-world experience from other users
- • Access to solutions that worked for others
- • Learn from similar setups and configurations
- • Build relationships with the community
- • Get help 24/7 from users worldwide
Benefits for Everyone
- • Solutions are shared and documented
- • Reduces duplicate questions
- • Creates a knowledge base for all
- • Helps us improve our products
- • Builds a stronger community
- • Faster product development
Join Our Facebook Community
Our Facebook community is the primary place for software support, setup questions, and general discussions about Baldrick boards.
Active Community
Thousands of users helping each other
Quick Responses
Get help within minutes, not days
Knowledge Base
Searchable history of solutions
Software & Setup Questions
Perfect for Community Help
- • xLights configuration and setup
- • Sequence creation and troubleshooting
- • Network configuration issues
- • Firmware update questions
- • Web interface problems
- • Integration with other software
- • Best practices and tips
- • General setup questions
Alternative Fun Stuff
How to Get the Best Help
Pro Tip: Before asking for help, check our "Asking for Help" checklist to ensure you provide all the necessary information for a quick solution.