Christmas Triage
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Recent Cases
Case #669443
OpenSubmitted by Kevin l on January 28, 2026 at 02:30 AM
Cannot connect to the board to set static ip
Case #299135
OpenSubmitted by Chris Rears on January 15, 2026 at 03:20 AM
Ever since I upgraded my Baldrick8 firmware from whatever version was out in Dec 2024 to v3
Case #584557
OpenSubmitted by Kenny Dhoker on January 12, 2026 at 07:20 PM
Network does not react to router, pc or laptop. Not possible to connect or setup board
Case #102623
OpenSubmitted by Paul Taylor on December 22, 2025 at 04:06 PM
As soon as I reboot the board or use the test function on the baldrick board, the pixels stay off
Case #473310
OpenSubmitted by Peter Duffy on December 21, 2025 at 11:00 PM
Disconnected power to mow the lawn turn back on that night and only 20pixels turn on white half way around string 5 , no other pixels come on
Case #930212
OpenSubmitted by Chuck Smith on December 21, 2025 at 02:31 PM
Tried board reset by turning power off, holding down B3, power on and waiting 10 seconds
Case #250848
OpenSubmitted by Steve Fabionar on December 20, 2025 at 11:06 PM
When I power everything up on my 17 and put it in test mode the first 5 channels do not work. If I unplug the strand and put it back in works
Case #920832
OpenSubmitted by Elisha on December 19, 2025 at 05:01 PM
This time around I've exhausted all options to get board to work again. the B3 is held when power off, through power up, boot & for 10 seconds
Case #371888
OpenSubmitted by Tristan Chaney on December 18, 2025 at 01:35 AM
Hi guys: Summary: I have a show running 4x Baldrick 8 v1.1's. They were purchased from Alan @ Hanson at 2 different times this year (Aug & Nov) and...
Case #139711
OpenSubmitted by John Haro on December 16, 2025 at 05:22 PM
If I adjust it to 4 and click the save button but then refresh the page it reverts back to 6
Case #754902
SolvedSubmitted by Nicolas Raimo on December 15, 2025 at 02:13 PM
BALS asked me to submit this for you. I've had 2 input8 fail and your showing a short on both so to rule out my setup ill gog threw it here. Meanwell...
Case #736136
SolvedSubmitted by Alan hanson on December 14, 2025 at 10:33 AM
When editing the port brightness (or maybe multiple props brightness) while data is being streamed at a B8 after 1 or more edits of the brightness...
Case #756507
SolvedSubmitted by Dom Hodgson on December 14, 2025 at 07:28 AM
My lights seem to be doing different things when FPP is playing?