If you're reading this, someone has sent you this link to help you get answers quicker. With showtime looming it can be stressful when things go wrong — run through this checklist first.
PixelsIf the pixels are not doing what they should
This is usually a channel overlap issue and easily sortable.
Make sure each of your controllers has Auto Layout Models and Auto Layout Size and, if possible, full xLights Control enabled. If you cannot do that, make sure all your controllers have separate channels and universes.
FPPIf the pixels are not outputting via FPP
xLightsIf the pixels are not outputting via xLights
EscalateThat didn't help
If the checklist didn't solve it, it's time to ask for help. If you are going to post on the Baldrick community Facebook group, include the following — you'll almost certainly be asked for them anyway:
Essential information to include
- What is the issue you are having (be as detailed as possible)
- What have you tried so far
- What version of xLights, FPP and/or Baldrick8 firmware are you using
- Please include screenshots of your xLights controller tab (with the Baldrick8 selected), your FPP E1.31 Outputs page and your xLights Models section
- If possible, a photo of the controller wired up
- A bit of info about your network setup!
These might seem like a pain to gather, but trust us — it will get you a solution quicker. There is no such thing as too much information.