Case #139711
If I adjust it to 4 and click the save button but then refresh the page it reverts back to 6
Current Issue
On my BaldrickSignals board the Base Device Count defaults to 6. If I adjust it to 4 and click the save button but then refresh the page it reverts back to 6. Plus in the graph, even if it says it's at 6, I'm seeing hits lower than 6. I'm running it on Brave (which my attached video is showing) but I tried it on Edge with the same results.
Support Team Updates
Baldrick Team
May 7, 2026 at 03:15 PM
Hi John, We've had an issue with out ticketing system and some older tickets were marked as solved and unsolved, I just wanted to check how you were doing and if this was still an issue?
Baldrick Team
May 7, 2026 at 02:45 PM
System state attached from Christmas Triage
Baldrick Team
May 7, 2026 at 02:45 PM
Attachment uploaded from Christmas Triage
What have they tried?
Tried rebooting. Running Brave browser but had same effect with Edge browser.
Photos & Media
2025-12-16_11-14-43.mp4
Baldrick Board System State
{"ram_available":60108,"ram_minimum":19228,"ram_largest_block":26624,"uptime":139,"oom_count":0,"board_manufacturer":"ILightThat","board_model":"BaldrickSignals","flags":1,"temperature":[38.25],"network":{"ethernet_available":true,"wifi_available":false,"ethernet":{"ip_address":"192.168.1.63","subnet_mask":"255.255.255.0","gateway":"192.168.1.1","dns":"192.168.1.1","connected":true}},"network_throughput":0,"fpp":[{"hostname":"FPP-Matrix2-P5","sw_version":"9.3-2-g6b65f422","ip":"192.168.1.241","hardware":"Raspberry Pi 4 Model B Rev 1.2"},{"hostname":"FPPMessage2","sw_version":"9.3-2-g6b65f422","ip":"192.168.1.244","hardware":"Raspberry Pi 4 Model B Rev 1.1"},{"hostname":"FPPMessage3","sw_version":"9.3-2-g6b65f422","ip":"192.168.1.245","hardware":"Raspberry Pi 4 Model B Rev 1.1"},{"hostname":"FPPMessage1","sw_version":"9.3-2-g6b65f422","ip":"192.168.1.243","hardware":"Raspberry Pi 4 Model B Rev 1.1"},{"hostname":"FPP-Matrix1-P10","sw_version":"9.3-2-g6b65f422","ip":"192.168.1.242","hardware":"Raspberry Pi 3 Model B Rev 1.2"},{"hostname":"FPPMaster","sw_version":"9.3-2-g6b65f422","ip":"192.168.1.15","hardware":"Raspberry Pi 3 Model B Rev 1.2"},{"hostname":"FPP-Rosa-Wreath","sw_version":"9.3-2-g6b65f422","ip":"192.168.1.17","hardware":"Raspberry Pi 3 Model B Rev 1.2"},{"hostname":"FPPBackDeck","sw_version":"9.3-2-g6b65f422","ip":"192.168.1.248","hardware":"Raspberry Pi Zero W Rev 1.1"}],"last_settings_update":752018253,"ota":{"updatable":[{"current_firmware_version":"v3.6","current_factory_version":"v5.2.7","current_bootloader_checksum":"32ab0d624bb399dfd976b2158905546e","current_partition_checksum":"9c57a76ed996748ee7393a41df755985","available_firmware_version":"v3.6","available_factory_version":"v5.2.7","available_bootloader_checksum":"32ab0d624bb399dfd976b2158905546e","available_partition_checksum":"9c57a76ed996748ee7393a41df755985"}]},"buddies":[],"pax":{"current_count":4},"fx_state":false,"fx_active":"","test_mode_active":false,"test_dmx_preset":0,"test_pattern":"off","test_ports":"|","test_target":"","test_brightness":0,"test_fixed_colours":"","test_sync_host":""}Affected Boards
Case Details
John Haro
7/10
I once went 5 days without crashing xLights
Tuesday, December 16, 2025
at 05:22 PM
Thursday, May 7, 2026
at 07:12 PM
System Information
3.6
Windows
Possible Solutions
ChatBotDom suggests
Unable to connect to board
Whilst this might be out of my power to solve, double check that the power cables are thick enough for the controller, that the ethernet is going to a router or switch. (The Baldrick won't work connected directly to the computer if it doesn't have a DCHP server).
If that doesn't work swap out the ethernet cables are those things can be finicky, take a look at the ethernet power, both lights green and orange should be flashing.
Where can I find the board dimensions?
The board Dimensions can be found at https://www.baldrickboard.com/en/fun-stuff/board-dimensions