Case #668863

I click let’s go and it installs and then reboots after rebooting it disappears from the network and I cannot see it

Open

Current Issue

I have bought a brand new baldrick board 8 v1.x first time using it. When I first power up it shows that it needs to install v3.5.4. I click let’s go and it installs and then reboots after rebooting it disappears from the network and I cannot see it. I press hard reset and brings me back to install again. What am I doing wrong if anything?

What have they tried?

Trying pressing button 3 and trying again. Scanning the network and no sign of the board

Photos & Media

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Baldrick Board System State

{"board_manufacturer":"ILightThat","board_model":"Baldrick 8 Port v1.1","flags":5,"temperature":[24.9375],"network":{"ethernet_available":true,"wifi_available":false,"ethernet":{"ip_address":"192.168.1.73","subnet_mask":"255.255.255.0","gateway":"192.168.1.254","dns":"192.168.1.254","connected":true}},"ota":{"updatable":[{"current_firmware_version":"v5.2.7","current_factory_version":"v5.2.7","current_bootloader_checksum":"32ab0d624bb399dfd976b2158905546e","current_partition_checksum":"9c57a76ed996748ee7393a41df755985","available_firmware_version":"v3.5.4","available_factory_version":"v5.2.7","available_bootloader_checksum":"32ab0d624bb399dfd976b2158905546e","available_partition_checksum":"9c57a76ed996748ee7393a41df755985"}]},"network_throughput":0,"last_settings_update":2144131824}

Affected Boards

Baldrick8

Case Details

Submitted By

Thomas bennett

Case Opened

Wednesday, February 4, 2026

at 10:41 PM

System Information

Baldrick Version

Don’t know

Operating System

Windows

Possible Solutions

ChatBotDom suggests

Wrong pixels are lighting up when played from FPP

Normally this indicates that something has changed on the layout but FPP hasn't been updated, if you can re-render the sequence then save, then FPP Connect and make sure UDP Out is set to ALL.

Unable to connect to board

Whilst this might be out of my power to solve, double check that the power cables are thick enough for the controller, that the ethernet is going to a router or switch. (The Baldrick won't work connected directly to the computer if it doesn't have a DCHP server).

If that doesn't work swap out the ethernet cables are those things can be finicky, take a look at the ethernet power, both lights green and orange should be flashing.

Wrong pixels are lighting up when played from xLights

Normally this indicates that something has changed on the layout but the controllers hasn't been updated, if you can re-render the sequence then save, then go to the controllers tab in xLights and click Upload Outputs to the relevant controller.