Case #859072
Board has an address recognized by xLights Scanner, but it shows off line.
Current Issue
Board has an address recognized by xLights Scanner, but it shows off line.
What have they tried?
When I initially got the board, I pressed the button to wake it - nothing happened. I typed http://baldrickdmx local into my Chrome browser, no response "this site can't be reached" I typed the address 192.168.74.189 and got "Can't be reached took too long". I tried resetting to factory by pressing the button for 5 seconds while applying power. Nothing changed on the board's lights to indicate a reboot. Nothing changed on the board status or ability to connect. With power on, the Power LED is lit (green) and there are is a blinking left LED and solid right LED on the network connection.
Photos & Media
XlightsScanner.png
Baldrick Board System State
did not get a response
Affected Boards
Case Details
Eric Pearson
5/10
I'm alright at this actually
Tuesday, April 21, 2026
at 03:53 AM
System Information
don't know
Windows
Possible Solutions
ChatBotDom suggests
Unable to connect to board
Whilst this might be out of my power to solve, double check that the power cables are thick enough for the controller, that the ethernet is going to a router or switch. (The Baldrick won't work connected directly to the computer if it doesn't have a DCHP server).
If that doesn't work swap out the ethernet cables are those things can be finicky, take a look at the ethernet power, both lights green and orange should be flashing.
Lights stay on after show finishes
Sometimes pixels will stick to the last data signal they receive, there are two ways of fixing this.
If you are using FPP, then go to FPP settings > UI > Switch to Advanced Level UI then go to Playback and tick Blank between sequences [ ] this will make sure that off is being sent to all pixels in between sequences.
You can also do the same using Baldrick Directly by creating a CunningFX of a colour splash which is just blank and setting that to automatically start when the Baldrick boots up.
Wrong pixels are lighting up when played from xLights
Normally this indicates that something has changed on the layout but the controllers hasn't been updated, if you can re-render the sequence then save, then go to the controllers tab in xLights and click Upload Outputs to the relevant controller.