Case #930212

Tried board reset by turning power off, holding down B3, power on and waiting 10 seconds

Open

Current Issue

My layout uses 21 Baldrick8 boards. All has been fine for the last month. Bad storm in the area last night. I now have two Baldrick8 boards that don't communicate. Neither light on the LAN connector is on. Checked to make sure ethernet cable to board is working by using it on another Baldrick8. Tried board reset by turning power off, holding down B3, power on and waiting 10 seconds. No luck. Same issue. Luckily I have a couple of spare boards. Any suggestions?

What have they tried?

Bord firmware reset

Case Details

Submitted By

Chuck Smith

Knowledge Level

6/10

I've helped out others with their issues

Case Opened

Sunday, December 21, 2025

at 02:31 PM

System Information

Baldrick Version

3.1

Operating System

Windows

Possible Solutions

ChatBotDom

ChatBotDom suggests

Unable to connect to board

Whilst this might be out of my power to solve, double check that the power cables are thick enough for the controller, that the ethernet is going to a router or switch. (The Baldrick won't work connected directly to the computer if it doesn't have a DCHP server).

If that doesn't work swap out the ethernet cables are those things can be finicky, take a look at the ethernet power, both lights green and orange should be flashing.

Lights stay on after show finishes

Sometimes pixels will stick to the last data signal they receive, there are two ways of fixing this.

If you are using FPP, then go to FPP settings > UI > Switch to Advanced Level UI then go to Playback and tick Blank between sequences [ ] this will make sure that off is being sent to all pixels in between sequences.

You can also do the same using Baldrick Directly by creating a CunningFX of a colour splash which is just blank and setting that to automatically start when the Baldrick boots up.

Wrong pixels are lighting up when played from xLights

Normally this indicates that something has changed on the layout but the controllers hasn't been updated, if you can re-render the sequence then save, then go to the controllers tab in xLights and click Upload Outputs to the relevant controller.

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