Case #932023
The North Texas Holiday Light-A-Holics group is having a 2-day workshop on June 27 & 28, 2026. We have over 900 members in our NTXHL facebook group...
Current Issue
The North Texas Holiday Light-A-Holics group is having a 2-day workshop on June 27 & 28, 2026. We have over 900 members in our NTXHL facebook group and we expect to have at least 80 attendees at the June workshop. I am helping to coordinate door prizes for our Workshop. We would appreciate a prize donation (such as a discount code or gift certificate) from your company. Your company will be added to our list of sponsors. We are still finalizing the classes and schedule; but you can checkout our tentative classes at: https://ntxhlworkshop.com If you would like to support our workshop, please send your door prize or discount code to: NTXHL c/o Donna Orr 2625 Rolling Meadows Dr Rockwall, TX 75087 [email protected] Thanks for your consideration
What have they tried?
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Case Details
Donna
Monday, April 27, 2026
at 05:37 AM
System Information
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Windows
Possible Solutions
ChatBotDom suggests
Lights stay on after show finishes
Sometimes pixels will stick to the last data signal they receive, there are two ways of fixing this.
If you are using FPP, then go to FPP settings > UI > Switch to Advanced Level UI then go to Playback and tick Blank between sequences [ ] this will make sure that off is being sent to all pixels in between sequences.
You can also do the same using Baldrick Directly by creating a CunningFX of a colour splash which is just blank and setting that to automatically start when the Baldrick boots up.
Wrong pixels are lighting up when played from xLights
Normally this indicates that something has changed on the layout but the controllers hasn't been updated, if you can re-render the sequence then save, then go to the controllers tab in xLights and click Upload Outputs to the relevant controller.
Port not working
If a port isn't working, try swapping the phoenix connector from a working port to that port then enabling test mode selecting ALL 750 pixels per port.
normally this is a pigtail which hasn't quite being screwed in enough or that port hasn't been configured with pixels in xLights so go to the controller and click Upload Outputs